Bakhtiyar Khankhadjaev on how his experience at IBM led to the launch of his own project in Uzbekistan

The founder of ABRTECH spoke about the professional team, plans for the market, and the increase in demand for IT outsourcing.

The editorial staff of Kapital.uz interviewed the founder of ABRTECH, Bakhtiyar Khankhadjaev. He and his team worked for the best international and technology companies represented in Uzbekistan, and later founded their own company, which provides services in the market of system integration and IT outsourcing.

Today, the startup has seven employees, who in just four months have already secured and are working on more than 10 projects. The team plans to expand in the coming months to grow its customer base. The project has big ambitions — to bring together highly qualified specialists by the end of the year and enter the Uzbekistan IT market with the best offer and high-quality services.

About his experience working at the “blue giant”

With over 10 years of experience working in the sales department of a large corporation, Bakhtiyar Khankhadjaev has mastered the best sales techniques and practices, which has allowed him to successfully work with clients in Central Asian countries such as Uzbekistan, Tajikistan, and Turkmenistan, establish long-term relationships, and, as a result, strike out on his own by launching his own business project focused on the integration and implementation of comprehensive solutions in the field of IT technologies and IT outsourcing.

About the main areas of the project

The company is currently developing two main areas, one of which is system integration. ABRTECH develops and implements comprehensive IT solutions for the automation of technological and business processes for its customers. The introduction of new technologies gives customers the following advantages:

• fast decision-making within the company;
• low labor costs — fewer routine operations;
• fast and convenient business processes for customers and employees;
• development of the company’s competitiveness in the market and new tools for generating profit.

The second area is the provision of IT outsourcing services. When using outsourcing services, the client company entrusts some or all of its internal functions to a specialized IT company, which will solve problems and ensure maximum functionality and performance of the client company’s IT infrastructure. This approach reduces the cost of maintaining staff and significantly improves the quality of the IT infrastructure. Here, ABRTECH can help customers with everything from one-time provision of highly qualified specialists to full IT infrastructure support, whose tasks will include solving technical issues related to PCs and laptops to complex systems, servers, network devices, and data centers. In addition, the team has expertise in the design and installation of low-voltage engineering systems, such as access control and management systems, video surveillance, and fire extinguishing systems.

About the team

The ABRTECH team consists of IT professionals with an average of over 10 years of experience working for international vendors and integrator companies.

The entire technical side is managed by an expert with 20 years of experience in the IT field. Before joining the team, he worked for one of the largest integrators in Uzbekistan. He was directly involved in the implementation of major national projects, such as the creation of the National Geoinformation System of the Cadastre of the Republic of Uzbekistan, the project to modernize the cadastre and land property registration system of the Republic of Uzbekistan, and the project of the National Library of the Republic of Uzbekistan.

All of the company’s operations are managed by a specialist who worked at IBM for nine years. He brings all of his experience and best management practices to the development of the company.

On the growth of a startup in the Uzbekistan market

“IT outsourcing—that’s where we see great potential. It’s a resource for small and medium-sized businesses, where we can become a supporting unit. When working with a client, we see what is going on inside, how processes can be optimized, how to conduct an audit, write an IT strategy, and communicate it to the entire team. As a result, all these actions can lead to lower costs and cost optimization for the client—we can become an external consultant in our field in the long term.”

Advantages of IT outsourcing for companies:

• Reduced payroll and operating costs for IT infrastructure support. Guaranteed control over IT service operating costs: all work is performed in accordance with a contract that specifies the level and quality of service provided, as well as specific deadlines for completing tasks.
• IT outsourcing provides companies with access to highly qualified specialists who have experience working with the latest technologies.
• Companies can gain access to a wide range of specialists who use advanced methods and technologies that will work effectively for the benefit of the business.
• Prompt resolution of tasks by qualified specialists who ensure virtually uninterrupted office operations even in emergency situations.
• Provision of a clear infrastructure development plan and interaction methods by the IT contractor.

The benefits of IT outsourcing for companies are endless. Companies can focus on their business, improve processes, save resources, and provide their customers with quality products and services.

“We are confident that our experience and knowledge will be very useful for the Uzbekistan market and will help us establish new business relationships in the Central Asia region.”